Host Lauren O'Hara, Product Marketing Manager at Acumatica, speaks with Ralph Torres, Vice President of Operations at Eastman Music Company, about how Eastman has scaled globally with the help of Acumatica as their operational backbone.
Host Lauren O'Hara, Product Marketing Manager at Acumatica, speaks with Ralph Torres, Vice President of Operations at Eastman Music Company, about how Eastman has scaled globally with the help of Acumatica as their operational backbone. Ralph shares what it really takes to modernize globally with a robust ERP solution, why simplifying your data structure is the key to a successful implementation, and how his team built the reporting and visibility tools they needed to run a complex, multi-company business.
Timestamps:
00:56 - Ralph's background in music and path to Eastman
08:33 - How Acumatica speeds up employee onboarding
11:43 - Why Eastman outgrew Sage 100
15:42 - Adding new companies with ease
18:04 - What ERP implementation really looks like
31:42 - Dashboards, reporting, and data visibility
37:37 - The value of usage-based pricing
41:32 - Advice for organizations evaluating ERP
43:40 - Lightning round
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